At Handi Quilter Canada, we respect the trust and confidence our customers place with us. For over 50 years, we have nurtured this special relationship and strove to deliver the best value and customer service in the business. With this interest in mind, we collect information to help improve your shopping experience and communicate to you new products, contests, and promotions. Our customers are important to us so we have a strict ‘Privacy Policy’ that governs the protection and use of their personal information.
What information do we collect?
By corresponding with via email you have in essence opted in to receiving emails from Handi Quilter Canada.
We collect information from the basic communications and transactions on line. Information may be given to us for future correspondence, or we may gather it from sales transactions, repair service requests, special order requests, warranties, email or written communication, credit application forms, insurance estimate requests, and contest entries. We collect information such as names, addresses, phone numbers, email addresses, and transaction history.
How do we protect your information?
We are committed to the protection and confidentiality of our customer’s information. Access to customer information, paper or electronic, is limited to only those that are on a business need to know basis. We enforce strict policies to the use and protection of that information while under their supervision. We ensure that any third parties that may have limited access to your information, like mail vendors, follow similar security and privacy policies. We do not sell, rent, or lend customer information to any individual, company, or organization. The privacy policies of our company and our third party partners conform and go beyond the Canadian federal legislation in the Personal Information Protection and Electronic Documents Act.
How we may use your information?
The majority of the collection and use of your personal information is to offer complete and accurate servicing for warranties, special orders, or repair services. Occasionally, we may contact our customers to inform them of up-and-coming promotions or contests. We may also contact our customers from time to time to ensure they received the high quality of products and services that they have come to expect at Handi Quilter Canada. We attempt to limit these communications to subjects that may interest and benefit each individual customer.
How to contact us?
If you would like to contact us about our Privacy Policy or make changes or be removed from our customer file please contact us with your full name and phone number and your corresponding request. Requests will be processed as soon as possible.
Thank you for your interest and valued trust. We look forward to being of service in the future